Connected Car Services Database
There is a lot of noise about connected car services, trials, proof of concepts but there is not an up-to-date and clear comparison overview of what the OEMs are offering. We have centralised all of the services offered by OEMs to provide a concise comparison between these offerings in our Connected Car Services Database. We have targeted a range of makes and models to cover the majority of the market, including 7 regions across the globe covering over 16,000 data points.
Regions analysed:
- APAC
- Africa
- China
- Europe
- LATAM
- NORAM
- Russia
Number of models analysed per region:
- APAC: 70
- Africa: 31
- China: 107
- Europe: 117
- LATAM: 47
- NORAM: 125
- Russia: 46
List of makes analysed (# makes):
APAC (6)
- Honda
- Hyundai
- Maruti Suzuki
- Nissan
- Tata Motors
- Toyota
Africa (3)
- Nissan
- Toyota
- Volkswagen
China (15)
- Audi
- BMW
- Buick
- Cadillac
- Chevrolet
- Geely
- Haval
- Jetta
- LYNK&Co
- NIO
- ORA
- Toyota
- Volkswagen
- Volvo
- WEY
Europe (10)
- BMW
- Dacia
- Fiat
- Ford
- Kia
- Mercedes-Benz
- Peugeot
- Renault
- Toyota
- Volkswagen
LATAM (6)
- Chevrolet
- Fiat
- Hyundai
- Jeep
- Renault
- Volkswagen
NORAM (15)
- Alfa Romeo
- BMW
- Cadillac
- Chevrolet
- Chrysler
- Dodge
- Fiat
- Ford
- GMC
- Honda
- Jeep
- Mercedes-Benz
- Nissan
- Tesla
- Toyota
Russia (4)
- Kia
- Lada
- Mercedes-Benz
- Toyota
| CATEGORY | SERVICE | DEFINITION |
|---|---|---|
| Control | Vehicle status | Overview of the key elements of a car, such as battery, gas level, door locks |
| Control | Remote door opening | Locking and unlocking the door of a vehicle using a mobile app |
| Control | Remote control | Set the desired temperature & air conditioning and control the charging process remotely |
| Control | Car finder | Keep track of where the car is parked through a mobile app |
| Maintenance | Remote diagnostics | Evaluate the status and health of the vehicle from a remote location |
| Maintenance | Maintenance schedule | The vehicle detects when a service is due and proposes time slots that suit customers and dealers |
| Maintenance | Online appointments | Book appointments directly from the mobile app or the embedded system in the vehicle |
| Navigation & mobility | Traffic information | The driver has access to near-real-time traffic information |
| Navigation & mobility | Traffic and route planning | This service offers the possibility of planning a route on a personal computer or mobile device and consequently send it to the car. It can be used for multi-stop journeys or special route planning |
| Navigation & mobility | POI search | Allow searching for Points of interests (POIs) such as hotels, tourist attractions, banks & ATMs, airports, and parking garages and additional information about the POIs, such as rating, operating hours and images. |
| Navigation & mobility | Available parking spots | This connected service shows the user where to find the next available parking spot (either parking areas or garages) and how much it costs based on real-time data |
| Navigation & mobility | Fuel and charging spots and price | This service finds the cheapest gas station on-route or in the user’s surroundings. The charging process of an electric vehicle can be screened and planned via a mobile application. The user can, for example, be notified when the charging level has reached a sufficient level |
| Navigation & mobility | Driving journal/driver feedback | Access to information on driving behaviour, including mileage and gas & electricity consumption |
| Navigation & mobility | MaaS | Book and pay for several types of mobility services through the app or the car built-in system |
| Safety & security | eCall | Automatically send vehicle data (i.e. location, impact) to emergency agencies in case of accident |
| Safety & security | bCall | Call local road assistance directly from the car in case of breakdown |
| Safety & security | Stolen Vehicle Tracking | Track the location of a stolen vehicle |
| Safety & security | Stolen Vehicle Recovery | Share it with the relevant police forces for the vehicle to be recovered |
| Safety & security | Usage-based Insurance | Type of insurance policy whereby the premiums are dependent on the vehicle’s usage |
| Entertainment & convenience | WiFi hotspot | Internet access points embedded in the car allowing users to connect their mobile to Internet |
| Entertainment & convenience | Contactless mobile key | Smartphones can be connected via NFC with vehicles, replacing traditional keys |
| Entertainment & convenience | Concierge services | Personal assistance through the app or the embedded system, as arranging for theatre tickets |
| Entertainment & convenience | Voice assistant | Enable drivers to have safe hand-free experience (i.e. air conditioning, call, navigation) |
| Payment & rewards | Car payment | Integration of payments in the vehicle infotainment such as tolling payment, fuel payment & parking payment |
| Payment & rewards | Loyalty programme | Customers earn points when they charge their vehicle or have their vehicle serviced in a partner dealership, and can use them to buy additional services or get discounts or rewards |