TAC Terms and Conditions Agreement


Data protection policy notice

  1. General

The Autonomous Club (TAC) is committed to protecting and respecting your privacy. This notice (the “Privacy Notice”) is designed to tell you about our practices regarding the collection, use and disclosure of information that you may provide via this website or via email.

This Privacy Notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

  1. What information do we collect from you and for how long?

We may collect and process the following data about you:

2.1. Information you give us

You may give us information, including information that can identify you (“Personal Data“) when you use our website, by filling in forms on the Platforms (such as the sign-up form), when you correspond with us by phone, e-mail or otherwise, and when you report a problem with our website.

The information you give us may include:

  • 1.1.Mandatory information required to register for the service we provide on our website or to access other services provided by us, including your name, email address, date of birth, gender, mobile phone number and a password. The Autonomous Club will not be able to provide you with the services offered on our website if the required information is not provided, consequently you will not be able to use our service.
  • 1.2.A postal address;
  • 1.3.Details of accounting or financial transactions, including transactions carried out through our website;
  • 1.4.Details of your visits to our website and the resources that you access;
  • 1.5.Your replies to any survey. Such information may be used for analytic & user understanding purposes;
  • 1.6.Information we may require from you when you report a problem with our website or our service, such as the subject of your request for support;
  • 1.7.Passport, ID Card and such other documents that you have agreed to provide to us.

2.2. Information we collect automatically

2.2.1. If you sign up via our website, The Autonomous Club will access certain Personal Data (e.g. first name, surname, email, etc.).

2.2.2. With regard to each of your visits to our Platforms we may collect, in accordance with applicable laws and where required with your consent, information relating to the devices you use and the networks you are connected to when using our services. This may include the following information: your IP address, log-in information, browser type and version, browser plug-in types and versions, operating system and platform, advertising identifier, information about your visit including the URL clickstream to, through and from our Platforms, products you viewed or searched for, download errors, length of visits to certain pages, page interaction and any phone number used to call our customer service number. We collect this information through the use of various technologies including cookies.

2.3. Data retention

Your Personal Data will be stored for the duration of your relationship with us.

  1. How do we use the information we collect from you?

We will use the information we collect:

3.1. to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you requested from us;

3.2. to send you service-related information by email and/or text message and/or any other communication means (e.g. your booking confirmation);

3.3. to collect payments from you;

3.4. to enable you to communicate and interact with other members about our services

3.5. to give you access to our support services and to enable you to communicate with our team;

3.6. to ensure compliance with (i) applicable laws and (ii) our Privacy Notice. Certain breaches that we regard as inappropriate may lead to the suspension of your account;

3.7. to send you, in accordance with applicable laws and where required, with your consent, marketing materials and information necessary to facilitate the service or the booking process and to make you suggestions and recommendations about goods or services related to our services that may interest you.

3.8. to notify you about changes to our services;

3.9. to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, analytic and survey purposes;

3.10. to improve our website to ensure that content is presented in the most effective manner;

3.11. as part of our efforts to keep our Platforms safe and secure.

  1. Who are the recipients of the Information we collect from you and for which purposes?

4.1. When you use our services, some information about you is shared with the paying members of our communities.

4.2. We also work with third parties which may be the recipients of your Personal Data such as our sub-contractors in technical, payment, identity verification and delivery services, analytics providers or credit reference agencies.

4.3. We only share your Personal Data with these third parties in the following cases:

  • 3.1.Where it is necessary to involve a third party service provider, for the performance of any contract we enter into with you in order to facilitate or extend our services
  • 3.2.As part of the booking process and in order to provide the requested services
  • 3.3. We use analytics and search engine providers to assist us in the improvement of our website;
  • 3.4. The Autonomous Club may also disclose your information if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to (i) respond to claims asserted against The Autonomous Club (ii) to comply with legal proceedings, (iii) to enforce any agreement with our users such as our Privacy Notice, (iv) in the event of an emergency involving the danger of public health, death or physical injury to a person (v) in the framework of investigation or (vi) to protect the rights, property or personal safety of The Autonomous Club, its members or others ;
  • 3.5. If The Autonomous Club or part of its assets are acquired by a third party, in which case Personal Data held by it about its members will be one of the transferred assets.

4.4. In accordance with applicable laws and where required with your consent, we may combine information about you, including your Personal Data and cookie information, we send to and receive from our business partners. We may use this information and the combined information for the purposes set out above.

  1. What are your rights in respect of your personal data?

5.1. Where permitted by law, you may have the right to obtain a copy of Personal Data that we hold about you. Before responding to your request, we may ask you to (i) verify your identity and (ii) provide further details so we can better respond to your request. We will endeavour to respond within an appropriate timeframe and, in any event, within any timeframe required by law. If you want to exercise this right, please contact us using the contact details provided below (see section 7).

5.2. As a member of our website, you can correct, amend, or delete information that is inaccurate. You may also update or delete your Personal Data by contacting us, using the contact details provided below (see section 7). You also have the right to object to the processing of your Personal Data. You also have the right to make a complaint to the relevant data protection supervisory authority or to seek a remedy through the courts if you believe that your rights have been breached.

  1. Changes to our Privacy Notice

Where appropriate, we will notify you or seek your consent for changes we may make to our Privacy Notice in the future. Please check back frequently to see any updates or changes to our Privacy Notice.

  1. Contact

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your Personal Data, you can do so by way of our email address: tac@ptolemus.com .