Connected Fleet Services Global Study 2018: Table of content

  1. THE EVOLVING NATURE, REQUIREMENTS & COSTS OF THE FLEET MARKET
    1. Introduction and definitions
      1. The fleet segments we focus on in this report
      2. We segment the fleet market along five lines
      3. What constitutes fleet management today?
      4. How fleet services are used across vertical markets
    2. Mapping the total cost of ownership (TCO) across fleets
      1. Identifying the total cost of operation across the CRT/OTR and maintenance & utilities segments
      2. The TCO for HGVs and LCVs in Europe
      3. TCO calculation for Class 1-5 and 6-8 vehicles in the US
      4. The cost of operating LCVs and HGVs in China
  2. HOW CONNECTIVITY & DATA CHANGE FLEET SERVICES
    1. The era of mass connectivity and big data among fleets
    2. OEMs’ diverging approach to fleet services
      1. Open loop services model
      2. Closed loop services model
    3. The growing commercial power of data integration and analytics
    4. How data is driving the evolution of fleet services
  3. REGIONAL ASSESSMENT OF THE FLEET SERVICE MARKET
    1. EUROPE
      1. Examination of current market conditions
      2. Cost of fleet telematics
      3. Key market drivers in fleet services provision
      4. Service index and maturity scale
      5. Key stakeholders and landscape evolution
      6. The role of the OEMs in building fleet services
    2. NORTH AMERICA
      1. Examination of current market conditions
      2. Key market drivers and regulatory issues
      3. Key stakeholders and landscape evolution
      4. The role of OEMs in developing fleet services
    3. CHINA
      1. Examination of key market drivers
      2. Offering, Stakeholders & landscape evolution
      3. Role of OEMs in building fleet services
  4. BRINGING NEW SERVICES TO FLEET OPERATORS
    1. The golden era of fleet telematics
      1. Background and recent market developments
      2. Service integration and new players entering the market
      3. Value chain
      4. Systems architecture and data requirements
      5. Typical devices in use
      6. Delivery recommendations
      7. Template graph from Fuel card slides – led by TCO split per region
      8. Fleet telematics global forecast
    2. Using vehicle data to reduce spend on maintenance and breakdowns
      1. The benefits and opportunities of remote diagnostics service
      2. Remote diagnostics solutions for light commercial vehicles
      3. Remote diagnostics solutions for heavy commercial vehicles
      4. The impacts of OBD dongles on vehicle safety
      5. The value chain of remote diagnostics
      6. Systems architecture & data requirements
    3. The struggling growth of connected fleet insurance
      1. Background & recent market developments
      2. Technology trends and devices used in the truck sector impacting safety
      3. The connected insurance value chain
      4. Systems architecture & data requirements
      5. Integration with other services
      6. Forecasting the Connected Insurance market in LCVs and HGVs
      7. Delivery recommendations
    4. Electronic toll collection moves out of the shadows
      1. Background & recent market developments including key geographic markets
      2. Value chain
      3. Systems architecture & data requirements (including certification requirements for new drivers, etc.)
      4. Typical devices in use including data generated/functionalities, unit costs, etc.
      5. Level of existing integration with other fleet services
      6. Recommendations on how to deliver service i.e. is this a host service or an API?
      7. TAM, ARPU, costs and growth forecasts
    5. Fuel cards: the sleeping giants of fleet services
      1. Background and recent market developments
      2. The fuel card value chain
      3. Systems architecture, data requirements and typical devices in use
      4. Integration with other services
      5. Level of existing integration with other fleet services
      6. Growth forecast for fuel card services
  5. Conclusions
  6. Company profiles