Table of Contents


  • I THE EVOLVING NATURE, REQUIREMENTS & COSTS OF THE FLEET MARKET
  • Introduction and definitions
  • The fleet segments we focus on in this report
  • We segment the fleet market along five lines
  • What constitutes fleet management today?
  • How fleet services are used across vertical markets
  • Mapping the total cost of ownership (TCO) across fleets
  • Identifying the total cost of operation across the CRT/OTR and maintenance & utilities segments
  • The TCO for HGVs and LCVs in Europe
  • TCO calculation for Class 1-5 and 6-8 vehicles in the US
  • The cost of operating LCVs and HGVs in China
  • II HOW CONNECTIVITY & DATA CHANGE FLEET SERVICES
  • The era of mass connectivity and big data among fleets
  • OEMs’ diverging approach to fleet services
  • Open loop services model
  • Closed loop services model
  • The growing commercial power of data integration and analytics
  • How data is driving the evolution of fleet services
  • III REGIONAL ASSESSMENT OF THE FLEET SERVICE MARKET  
  • EUROPE
  • Examination of current market conditions
  • Cost of fleet telematics
  • Key market drivers in fleet services provision
  • Service index and maturity scale
  • Key stakeholders and landscape evolution
  • The role of the OEMs in building fleet services
  • NORTH AMERICA
  • Examination of current market conditions
  • Key market drivers and regulatory issues
  • Key stakeholders and landscape evolution
  • The role of OEMs in developing fleet services
  • CHINA
  • Examination of key market drivers
  • Offering, Stakeholders & landscape evolution
  • Role of OEMs in building fleet services
  • IV BRINGING NEW SERVICES TO FLEET OPERATORS
  • The golden era of fleet telematics
  • Background and recent market developments
  • Service integration and new players entering the market
  • Value chain
  • Systems architecture and data requirements
  • Typical devices in use
  • Delivery recommendations
  • Template graph from Fuel card slides – led by TCO split per region
  • Fleet telematics global forecast
  • Using vehicle data to reduce spend on maintenance and breakdowns
  • The benefits and opportunities of remote diagnostics service
  • Remote diagnostics solutions for light commercial vehicles
  • Remote diagnostics solutions for heavy commercial vehicles
  • The impacts of OBD dongles on vehicle safety
  • The value chain of remote diagnostics
  • Systems architecture & data requirements
  • The struggling growth of connected fleet insurance
  • Background & recent market developments
  • Technology trends and devices used in the truck sector impacting safety
  • The connected insurance value chain
  • Systems architecture & data requirements
  • Integration with other services
  • Forecasting the Connected Insurance market in LCVs and HGVs
  • Delivery recommendations
  • Electronic toll collection moves out of the shadows
  • Background & recent market developments including key geographic markets
  • Value chain
  • Systems architecture & data requirements (including certification requirements for new drivers, etc.)
  • Typical devices in use including data generated/functionalities, unit costs, etc.
  • Level of existing integration with other fleet services
  • Recommendations on how to deliver service i.e. is this a host service or an API?
  • TAM, ARPU, costs and growth forecasts
  • Fuel cards: the sleeping giants of fleet services
  • Background and recent market developments
  • The fuel card value chain
  • Systems architecture, data requirements and typical devices in use
  • Integration with other services
  • Level of existing integration with other fleet services
  • Growth forecast for fuel card services
  • V CONCLUSIONS
  • VI COMPANY PROFILES

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